Delivery & Returns

At VELOR Eyewear, we aim to get your order to you quickly and hassle-free, with free delivery Australia-wide on every order.

Delivery

Timeframe: All orders are typically delivered within 2 to 3 weeks.

Tracking: You will receive a confirmation email with tracking details once your order is on its way.

Shipping Locations: We deliver anywhere in Australia, including metro, regional, and remote areas, all with no shipping fees.

We want you to love your purchase. That is why we offer a 60-day, no-questions-asked return policy.

If you are not completely satisfied, simply return your item within 60 days of delivery for a full refund.

To start a return, contact our team and we will guide you through the process.

For full details on what is covered, see our No Worries Warranty.

Need assistance? If you have any questions about delivery, tracking, or returns, feel free to contact us.