Privacy Policy
At VELOR Eyewear, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Australian privacy laws.
Information We Collect
We may collect personal information such as:
Your name, contact details, and address
Health information relevant to your eye care, including prescriptions
Details you provide through our contact forms, emails, or over the phone
How We Use Your Information
We collect and use your information to:
Provide you with eye care services and advice
Allow our AHPRA-qualified Australian optometrists to contact and assist you
Process orders, appointments, and customer service requests
Send updates and information (only if you have opted in)
Sharing Your Information
We respect your privacy. Your information will not be sold or shared with third parties, except where required by law or where necessary to deliver our services (for example, with labs for prescription fulfilment).
Protecting Your Information
We take reasonable steps to ensure your personal data is protected from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if necessary. Please contact us if you wish to do so.
Contact Us: If you have any questions about this Privacy Policy or how we handle your information, please get in touch at help@veloreyewear.com.au
